Westlake RV Resort’ Park Managers
Meet our team
Meet Mark and Rachel: Your Welcoming Managers at Westlake RV Resort
Our Journey to Westlake
We bring a wide range of experiences to our roles as property managers at Westlake RV Resort. I, Mark, have worked in Commercial Services at Lowe’s, managed logistics and compliance at Gander Mountain. Rachel’s background is in retail and customer service, which brought her to Houston with me.
Why We Love What We Do
My strengths are my direct and honest communication, which helps with decision-making and guest relations. I believe in handling tough situations with professionalism and empathy. Rachel is detail-oriented and loves improving her approach to handling challenges, ensuring every guest has a comfortable stay.
We both enjoy working outdoors and interacting with guests regularly.
Building Connections and Community
We are dedicated to building strong relationships with residents through friendly and honest interactions. We actively host community events to create a sense of community among guests. For example, during a recent freeze, we worked hard to restore water services and provided potable water to guests in need.
Our Values and Goals
We focus on consistency, communication, and respect in our work. We aim to create a comfortable and respectful environment for all guests, where rules are applied fairly, and concerns are quickly addressed. Our vision for Westlake RV Resort includes completing current projects, enhancing the property’s appeal, and using guest suggestions to improve the overall experience.
A Little About Us
Outside of work, I enjoy hunting, camping, and participating in a think tank on global policies. Rachel loves spending time with family, crocheting, traveling, and building our tiny house. All our efforts are focused on making Westlake RV Resort a better place for guests.
Join us at Westlake RV Resort
We invite you to experience the quiet and centrally located Westlake RV Resort. Surrounded by neighborhoods and parks, the resort offers a peaceful environment with plenty of shopping and dining options nearby. Wildlife sightings along Bear Creek add to the charm. We are dedicated to welcoming families of all shapes and sizes, ensuring a supportive community.